How can I report a bug found in the app?

1) Make sure you have closed Tabletop Creator first.

• If you have been able to open a project, you will find the log file in: **<PROJECT_FOLDER_PATH>**/temp/logs/
• If you have not been able to open a project you will be able to find the log in: Windows: C:/Users/**<USER>**/AppData/LocalLow/TabletopTech/TabletopCreator/Player.log MacOS: ~/Library/Logs/TabletopTech/TabletopCreator/Player.log (see note below)

2) Send us the log file with an explanation of the problem and how to reproduce it to:

    [Tabletop Creator Discord](<https://discord.gg/DYEySjZ3Qd>) ([#support](<https://discord.com/channels/1148617248815202467/1151410703358496879>) channel)

• You can also attach screenshots or files (eg: the project folder compressed)
• We need to reproduce the bug in our end, so please provide all the info you can

3) Thanks for reporting the bug! ❤️ We’ll let you know as soon as we fix it.

<aside> ⚠️ Generally, sending us the log file is enough to locate and fix the bug, but sometimes we'll need the entire project folder (compressed in zip).

If you can’t send the project assets, it is usually enough to send just the data folder inside the project folder.

If you can’t send your project data, try to create a minimal project (in other words, a new project with the least content where you can reproduce the bug) and send us that.

</aside>

<aside> ⚠️ (Windows only) If the app had a hard crash when starting the app, it’s possible that the log file may not have been created or updated. If that is the case you may check this path in Windows to see if there is another crash report:

C:/Users/**<USER>**/AppData/Local/Temp/TabletopTech/TabletopCreator/Crashes

</aside>

<aside> ⚠️ (MacOS only) If you don’t find the ~/Library/ folder you should toggle the hidden files visibility in Finder first. To do that, open any window in Finder and press the Cmd + Shift + . (the period key) shortcut. You now may navigate in your home folder to find the path where the log file is located.

Note: ~/ stands for /Users/**<USER>**/ in UNIX systems, so ~/Library/ is /Users/**<USER>**/Library/

</aside>

<aside> 🔙 Return to the index

Tabletop Creator - Manual

</aside>

How can I send you feedback or feature requests?

You can go to our Discord community and share your thoughts with everyone !

Thanks for your help! ❤️